I randomly write any topic about health here which I find interesting and informative. Wealth topic is also published here so that you will get some ideas on how to earn money too. Health and Money Awareness are my objectives in writing in this blog.

Ways of marketing | Call Center

There are many ways to market your service today. The world is becoming small that you can order it online or through telephone. With the booming of call centers, most big companies are selling their products like computers, modem or foods using the modern technology using Internet in technical support or customer care service. Some company offer a service like budget and inventory job so they also hire a call center to do the job. Some of the customer care supports are from Asia answering calls from USA during the night but of course it is day time in USA, in the other side of the globe.

Most of the companies used this offshore services because they are cheap compared to American. All the company has to do is to hire a person with American accent so they could answer Americans inquiries. There are two calls that they have, the inbound and outbound call. Inbound are usually for technical support and customer care but outbound is for Telemarketing. This is a very effective way of finding potential customers to buy a certain products. Well of course as a marketer you must have what it takes like for example you are a good communicator and can explain the products to some rude customers on the phone. Patience is also very important otherwise you will yell at those customers. There are many ways to market but this one is very effective because the customers can ask directly to a representative who is very knowledgeable to the products.

Though this kind of marketing is very demanding and hard, it is rewarding because most of the companies will give you good salary rate and compensation. Selling products on the telephone is really challenging to everyone, I am sure of that even if how good and expert you are. That is why even if this is a hard job, many people still want to work in the call center. I am also interested in this kind of job but right now I am happy with my job here in Middle East. There are also call center that caters in insurance for people to invest because many clients are interested in financial freedom when they grow old. So matter what your business is, you must find a better ways to market your products.

4 reaction:

ajeet said...

Now a days everywhere technology is required. Not only technology but advance technology.In order to maintain and provide good customer service call centers also require good and fast call center software . Because if call centers will not be technology upgraded they can not maintain their good service and yes not any customer wants poor service.

Hcbcomm said...

Availability of wide ranging benefits such as cost savings, efficiency improvements and process optimization is providing the right reasons for businesses to hirecall center services.

John said...

I just visited your blog and found an interesting one for content link exchange with my website. As your blog is relevant with mine so it would beneficial for both of us and in this way we can also increase our back links. If you are interested with our proposal please mail me at- link.content@gmail.com

I am waiting for your reply.

Thanks,
John Carlson

Rodrigo said...

Os dejo un link de una revista digital bastante interesante que trata de la AtenciĆ³n al cliente en internet y contact center.
http://www.businesscontactcenters.com

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